Summary
HERE are some top tips to make sure complaints go as smoothly as possible. Check the returns policy before making a complaint. Some returns policies can be strict, others less so. Many shops will refund, exchange, or give credit notes as a gesture of goodwill. Sometimes the deadlines are extended for Christmas purchases.
Keep the receipt - the best possible proof of purchase - but you can still try to return goods using any proof of purchase including a bank statement or credit card bill.See the full content of this document
Extract
How to Complain and Be Successful
Check who pays for postage and packing. When shopping online the website's terms and conditions should say who is responsible. If they don't say, they ...
See the full content of this document
Sponsored links
